Metal Science Technologies Warranty Schedule

EASYKleen Machines (TEC, Plus, Pro S-10, Pro S-15, Etching Kit and Feeder Unit) –

All EASYKleen machines come with a 10-year parts only warranty.

This part only warranty covers the internal electronics of each unit for 10 years from the customers date of purchase of that machine, meaning that any internal electronics deemed faulty by electrical failure, Metal Science Technologies (MST) will provide the replacement part/s at no cost.

The external leads (torch handle, clamp and power lead) have a 90-day warranty from customers date of purchase covering any faulty or defective product. This warranty does not cover these parts that fail to due general wear and tear.

Components not covered by warranty –

Consumable components; such as chemicals and brushes.

External case components; such as switches, indicators, connectors (power, dinse), fan covers and feet.

10-year parts warranty void if –

The machine model number has been removed or rendered illegible

The case or hand piece has been opened or tampered with

The machine has been used in a way other than is instructed within its operations manual

Non-genuine weld cleaning solution has been used

Non-genuine weld cleaning brushes have been used

There is no silicone sleeve covering the machines stainless bare conductor at the end of the torch

Any liquid has entered the machine case and is the cause of electrical failure

The machine has been wet, submerged or exposed to an excessive amount of dry debris.

MST accepts no liability pursuant to this warranty for any cost or consequential damage or economic loss whether direct or indirect to any person or property, arising from breakdown or failure of this machine or any part thereof, and no responsibility is to be implied or accepted over and above the replacement value of the machine.

For any warranty claim, MST requires the customer to send an email within 24 hours of the fault to sales@metalscience.com.au with a photo of the following attached –

  1. Current brush being used
  2. The solution bottle being used
  3. The torch handle end where the brush screws into
  4. The machine itself (front/back/top/sides) including the serial number plate

 

mepBLITz Machine –

The mepBLITz machine come with a 2-year parts only warranty.

This part only warranty covers the internal electronics of each unit for 2 years from the customers date of purchase of that machine, meaning that any internal electronics deemed faulty by electrical failure, Metal Science Technologies (MST) will provide the replacement part/s at no cost.

The external leads (torch handle, clamp and power lead) have a 90-day warranty from customers date of purchase covering any faulty or defective product. This warranty does not cover these parts that fail to due general wear and tear.

Components not covered by warranty –

Consumable components; such as chemicals and brushes.

External case components; such as switches, indicators, connectors (power, dinse), fan covers and feet.

2-year parts warranty void if –

The machine model number has been removed or rendered illegible

The case or hand piece has been opened or tampered with

The machine has been used in a way other than is instructed within its operations manual

Non-genuine weld cleaning solution has been used

Non-genuine weld cleaning brushes have been used

There is no silicone sleeve covering the machines stainless bare conductor at the end of the torch

Any liquid has entered the machine case and is the cause of electrical failure

The machine has been wet, submerged or exposed to an excessive amount of dry debris.

MST accepts no liability pursuant to this warranty for any cost or consequential damage or economic loss whether direct or indirect to any person or property, arising from breakdown or failure of this machine or any part thereof, and no responsibility is to be implied or accepted over and above the replacement value of the machine.

For any warranty claim, MST requires the customer to send an email within 24 hours of the fault to sales@metalscience.com.au with a photo of the following attached –

  1. Current brush being used
  2. The solution bottle being used
  3. The torch handle end where the brush screws into
  4. The machine itself (front/back/top/sides) including the serial number plate